In order to do a functional cost analysis of the card business’ value chain, 12 operational activities from new accounts acquisition, card issuance and delivery, customer support, risk management, and collection and portfolio recovery techniques were included. We offer analysis of staff productivity and financial effectiveness across several new account placement channels, including telemarketing, field sales force, branches, and external sales channels. To uncover crucial success factors and development opportunities, we frequently apply firm best practice benchmarks to their credit card business performance. You can gain insightful knowledge from cutting-edge worldwide practices by conducting the evaluation periodically, semiannually, or annually.
The creation of an organizational structure that is more in line with market realities enables your company’s strategies to be supported more successfully. By enabling the issuing or acquiring bank to achieve higher levels of productivity and efficiency, this project adds value. Directors are better able to compete and overcome sales predictions, revenue generation, and service levels by evaluating the organizational structure based on the value chain of 12 functions or business activities.
Typhoncapital’s consulting services can assist you in building a more effective and competitive business that will better meet the needs of your cardholders. Issuers must increase staff productivity, process flow, and resource allocation to achieve higher efficiency and effectiveness. Our goal is to set up a strategy for continuous improvement, beginning with an evaluation of all the important value chain components.
The process is complete after an organization has been created that performs at the first level of efficiency, is prepared to alter course in response to market shifts, and has seen notable gains in productivity, service quality, and profitability. Typhoncapital will use a number of technologies to analyze the bank card industry.
